See how we increased the efficiency of Sente’s sales department by 6%

Through in-depth analysis and implementation of effective solutions, Sente has gained an organized and effective sales team.
Our workshops and trainings allowed us to improve employees’ skills and optimize administrative processes.

Customer

Company: Sente

Industry: IT

Sente, an IT company, approached us with a need to reorganize and increase the efficiency of its sales department.

Problems and challenges

Sente faced several significant challenges in the operation of its sales department.
The main problem was The time-consuming and inefficient process of inducting new employees, which affected the overall performance of the team. The owners of the company were very involved in the sales process and did not have enough time to focus on the strategic aspects of managing the company. The company also needed to Increase the efficiency of the sales department and improve the competence of its employeesso that they could achieve their sales goals more effectively.
Sente needed a comprehensive approach to reorganize the department, optimize processes, and upskill the team to meet the growing demands of the B2B market.

Solution

Plan

• Conduct a workshop to analyze the situation of the sales department

In the first month of our cooperation with Sente, we organized an intensive workshop to take an in-depth look at the current situation of the sales department.
The workshop identified the main problems and challenges that the sales team was facing.

• Development of individual profiles of the entire team and recommendations for change

Based on the results of the workshop, we created detailed profiles of each member of the sales team.
This analysis took into account their personal predispositions, skills and areas for improvement.
Based on this, we developed recommendations for changes to optimize the team’s performance.

• Preparation of a comprehensive action plan

The plan described in detail the steps needed to implement the recommended changes and included a schedule of activities, the responsibilities of individual team members and methods for monitoring progress.

Tools

• Workshops and specialized training

We organized a series of workshops and trainings to improve the skills of sales department employees.
The trainings covered sales techniques, negotiation techniques and time management methods.

• Automation of administrative processes

As part of the cooperation, we implemented solutions to automate administrative processes in the sales department.
This allows employees to focus on key sales activities instead of wasting time on office tasks.

Team

• FutureCode consultants,
• Sente commercial team.

Results

• Improve the skills of the team

Thanks to intensive training and specialized training, the sales department’s employees have significantly improved their sales and negotiation skills.
This has allowed them to talk to customers more effectively and close deals more efficiently.

• Optimization of salespeople’s working time

Analyzing and appropriately assigning roles in the sales team enabled salespeople to focus on key sales activities.
As a result, each of them was able to spend more time directly interacting with customers, which significantly improved the quality of their work.

• Increase in sales performance

By systematizing the sales process and automating some of the administrative activities, we were able to increase sales effectiveness by 6% in 8 months.
This is an impressive result, especially in the competitive B2B market.

• Efficiently functioning sales department

Thanks to the reorganization and our support, Sente has gained an organized, committed and effective sales team.
This team is now better prepared to continue growing and facing future challenges.

Customer review

FutureCode helped us reorganize our sales department and increase sales effectiveness by 6% in 8 months.
Their professionalism and efficiency are worth recommending.

Wojciech Nowak, Managing Partner at Sente SA.

Summary

Thanks to our cooperation with FutureCode, Sente has gained an organized and effective sales department, ready for future challenges and growth.
Our actions have contributed to a significant improvement in sales performance and optimization of the team’s work.